We hope that you will find the answer to your question below. If you do not, please feel free to send us an e-mail with your
question and we will do our best to answer it. info@pieceofcakeinc.com (No orders here please)
Quality Guarantee
At Piece of Cake, we want you to be completely satisfied with your purchase.
If you are not completely satisfied, please call within 24 hours of pickup, delivery or arrival of shipment or during the next business day.
We are not however responsible for customer errors such as incorrect shipping address.
Business hours - Provides the Piece of Cake's hours of operation.
What are your business hours?
A: Our Buckhead location is open 8:30 a.m. to 5:00 p.m. (Eastern time) Monday through Friday.
Our Saturday hours are 10:00 a.m. to 1:00 p.m. (Eastern time). Our Roswell location is open 9:00 a.m. to 5:30 p.m.
(Eastern time) Monday through Friday and Saturday 10:00 a.m. to 1:00 p.m. (Eastern time)
Cake decorations - Describes cake decorations.
Do you decorate or personalize your cakes?
A: We do not decorate or personalize our cakes, but some cakes do have nuts on top
and we are happy to enclose a gift card with a personalized message.
Cake sizes - Describes the range of cake sizes and styles.
How many people do your cakes feed?
A: The 9” round bundt pound cake feeds approximately 15 people
The 9” three layer cake feeds approximately 18 people
The 10 x 14 ¼ sheet cakes feeds 20-25 people
Cake storage - Provides instructions on how to keep our cakes fresh.
Do your cakes freeze well? A: Our cakes freeze beautifully up to three months
How long does a cake stay fresh? A: As a general rule, our cakes stay fresh at room temperature up to one week.
Should I refrigerate my cake? A: We do not recommend refrigerating the cakes; it seems to dry them out.
Health conscious cakes - Answers health questions related to our cakes and their ingredients.
Do you sell fat free cakes? A: We do not sell fat free cakes.
Do you sell sugar free cakes? A: We do not sell sugar free cakes.
Shipping and delivery - Information on the the various methods of shipping and delivery available for Piece of Cake products.
Do you ship cakes? A: Yes. We can ship both pound and layer cakes via UPS anywhere in the United States
Do you deliver cakes? A: We offer local delivery for all cakes and gift packages within the Atlanta area
between noon and 3:30 each day.
Customer Satisfaction - Perishable bakery products may be returned for in-store credit within two business days of purchase
with reasonable explanation for dissatisfaction. If product was delivered or shipped, please call for assistance.
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